Tom Thumb Food & Pharmacy

User Rating: 3 out of 5 stars

I like shopping at Tom Thumb store on MacArthur Blvd and Northgate. I've shopped there for nearly 10 years, and have had the best shopping experiences. The produce, meat, deli and bakery are bar far top notch! The employees are ALWAYS courteous and know the meaning of good customer service.

I'm not sure why the cashiers no longer say my name or some of my friends name, when were checking out. That was always such a nice ending visit to Tom Thumb.

I wish the store would bring back some of the long time employees, whom I grew to know over the years. Is Tom Thumb cutting back on permanent employees, replacing with part-time employees, such as what Albertson's has done?

Thank you for allowing me to review your store.

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User Rating: 5 out of 5 stars

My home store: I've shopped the Tom Thumb located in Irving, TX, on MacArthur and Northgate for 16 years. I've seen lots of changes, prices have continued to go up and up, they've remodeled twice, but the friendly service has never changed. I've watched several long time employees grow up in various departments and some have gone into management. Overall, for the products and service, I haven't found another store that comes close to this one. The pharmacy staff is very helpful and friendly, the bakery, eager to please and the meat market tries is great! Make my Tom Thumb your Tom Thumb! You won't be disappointed.

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User Rating: 5 out of 5 stars

excellent service: variety of quality groceries at reasonable price.

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