| Categories: | Bowling, All Bars, Pubs, & Clubs, Bars & Pubs |
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The rule is not the problem. It is the tone of voice used. It is easier to ask someone to do something rather than order them.
Please, thank you, your welcome, I'm sorry, and I appologize. These phrases are not included in the AMF managers training brochure!
Did I accidentally click on the AMF fan club website? Do you guys wear funny hats and have a theme song? Do you guys wake up in the morning, form a circle and start chanting "give me an A, give me an M, give me an F, whats that spell?" My my, what a collection of corporate defending losers we have here!
Comments (1)
I'm sorry you feel this way and it's sad to see a customer leave a business because they enforce their own policies. This review is simply exaggerated as it was handled in a business manner. The customer was informed that the center did not allow outside beverage. The customer got upset but really should not have as the manager was doing his job. Rules are rules and businesses face huge liabilities when they can't control what customers bring into their facilities. Many bowlers have been caught sneaking in alcohol. A business could lose their liquor license costing them major revenue. Of course, most bowlers don't do this, but policies have to be enforced consistently as to not single anyone out. And yes Brunswick has the same policy but how well they enforce it, I don't know. It should absolutely be enforced with no tolerance though. Service is far superior at the AMF centers by comparison and prices are cheaper as well. AMF supports bowling in all facets be it league, tournaments, youth programs, open play. Brunswick has lost sight of the competitive side of the business refusing most if not all tournaments because they lose the open play revenue. It's a shame. This review shows bitterness and slanders a really great older center. If you stop and look at the big picture, you should realize that the fault was not of the center since they were simply doing their job to protect their business.