Elegance Cleaners

User Rating: 1 out of 5 stars

I have been getting my work attire dry cleaned for many years, and by far Elegance Dry Cleaners was the absolute WORST! My first visit to this establishment resulted in them losing a $100 button down shirt, and doing a very poor job on the rest of my clothes. EVERY item had large wrinkles pressed into them, showing that they pay very little attention to detail... and when I addressed the issue to them they tried to give me someone else’s shirt to replace the one they lost and also said there was nothing they could do about my poorly dry cleaned except allow them to re-do my clothing that they messed up in the first place! Also, when I asked how long it would be until they could locate my shirt, they said that they had 30 days to find it!? And that they would call me.... are you kidding? They never offered an apology, and instead of being accountable for their work they blamed the poor job on family problems and a myriad of other excuses..... If you value your clothing DO NOT USE ELEGANCE DRY CLEANING!!!!!~!

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