Some details about this business have recently been edited by the community.
View changes (?)
close
Dec 22 2007 - New Information Submitted
Removed
Used Car Dealers
close
Some information about this business was submitted to Yahoo! by a user. Click on the 'View changes' Proposed by a Yahoo! User link to see what else the community says before making plans.
User Rating: 3 out of 5 stars (9 ratings)
Huffines Chrysler Jeep Dodge
(972) 867-6000
4500 W Plano Pky, Plano, TX75093Get directionsCross Streets: Between Land Dr and Ohio Dr
Purchased a Certified Pre-Owned Vehicle I saw online. Pictures online show a vehicle with a Hemi engine and after arriving it did not have said engine. The very next day drove the vehicle and had some issues that after 4 service visits in only 3 weeks of owning said vehicle it still isn't fixed. Oh and I forgot to mention I had to pay for some service and found out that the 152 or whatever number point inspection was questionable as the battery was severely corroded, the spark plugs were the originals and off .0015. I had to pay for a throttle body cleaning and fuel injection service that was not causing the issue I was experiencing. They keep stating they cannot duplicate the problem...but they keep "patching" stuff. So I've owned the vehicle for 3 weeks come this Thursday and it's been in the shop now for about 7 days!!!
The first loaner I got was nicer than the vehicle I purchased...the second one was equal in my opinion but was out of gas...this time (which is now actually the 4th visit and 1 visit was at a different dealership) I got a rental that is well below the quality of the vehicle I purchased and they expect me to pay the taxes for the rental fee!!!
While the people have all been "nice" to me I am quite tired of the antics and ready to contact legal advise...this is absolutely not acceptable!!!
Took my Dodge mini van to Huffines service for front end work. The van was 1K out of waranty. Service guy said he got special approval from Chrysler to go ahead and repair under warrenty if I bought a brake job.
I told the service guy that I had just had my brakes inspected and they had around 40% left. The service guy said I had to buy the brake repair to get the front end repaired under warrenty. He told me to "Take it or leave it" I "left it" and told him I was calling Chrysler. He called me back and went ahead and covered without brake work. I think this services guy was crooked. If I had not stood firm, I would of paid for a brake job that I did NOT need. This service guy should be FIRED!!. He is ruining Huffines reputation!!!