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I would not buy from Courtesy Nissan if they were the last dealership on this earth. Upon my first time there I was treated horribly by the new car sales manager. I was told my $10,000.00 down payment meant nothing on a $32,000.00 car and was told that I wasn't serious about buying a car with that little bit of money and more stuff of that nature. Needless to say, I was hot. A couple of weeks later I finally got to talk to the GM and was given a voucher for oil changes. I went to the dealership today to redeem it and since Mr Cory is no longer there, they will not honor it. A bunch of jerks. This is my third visit at this dealership to get my free oil changes and the first two went fine but now, not so much. Just to let everyone know, the BBB has Courtesy Nissan listed as an F. That should tell you what kind of people they are.
RIPOFF!!! THEY DOUBLE CHARGE FOR PARTS FROM WHAT THEY SELL THE SAME PARTS TO AT PEP BOYS. THEY QUOTE YOU ONE PRICE AND DOUBLE IT WHEN YOU GET THERE AND HAVE NO OTHER OPTION AFTER YOU HAVE IT TOWED THERE. LIARS AND SCUMBAGS.
I actually had a pretty pleasant buying experience at Courtesy Nissan. My sales girl and the manager we worked with were very accommodating and extremely nice. However, after purchasing my car, the problems started. The finance department (headed by Steve Alzuraqi) was extremely unprofessional and belittling. I will NEVER purchase a car from them due to the unprofessional behavior of Steve and his new staff. Apparently right after I bought my car, Steve replaced someone in the finance department as the Director of Finance. He told me that "things were taking a long time because he had to clean up someone else's mess and that I needed to be patient." I don't believe that their employee problems should be reflected in their customer service, nor should I know about them. I also witnessed him being extremely disrespectful and yelling at a client. I do not believe that this is "courteous." I could go on and on about the way that their whole finance department treated me (over several conversations), but it's not worth the time. Nissan will be hearing from me. In a nutshell, do not waste your time or money at this dealership.