Landmark Chevrolet

User Rating: 1 out of 5 stars

The day this place went out of business was the happiest day of my life. THE WORST EXPERIENCE EVER!!. They lie about the rate, the price and the car. I even have perfect credit!! I am assuming they thought I was an idiot and tried to give me a interest rate that was unheard of! I feel for the employees that lost their jobs, but this place was scam and crook heaven.

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User Rating: 1 out of 5 stars

DO NOT PAY FOR NAVIGATION! Our new 2009 Chevrolet Traverse LTZ came with a $2000 Navigation System that doesn't work! When we test drove our vehicle the Navigation DVD was not in the system, therefore, you could not test it. It wasn’t until we took delivery of the vehicle and arrived at home that we discovered this serious problem. I truly feel ripped off and cheated after paying $2000 for such an upgrade that obviously was falsely advertised to us at the time of purchase.

Parkway Chevrolet has had our vehicle longer than we have since we purchased it and has placed hundreds of test miles on it, not to mention dings and scratches that have added character to our new vehicle. The dealership has concluded that there is nothing that they can do for us. They won't even refund our $3000 for the system that doesn't work. They also had a General Motors Representative visit and test drive our vehicle and he also will do nothing for us, as well. The owner of this dealership is extremely rude and unprofessional and I won't even waste your time to speak of the service department’s management and staff’s unprofessional customer service skills. The only pleasant person is their wonderful day-time receptionist Jess. Parkway wanted to blame GM for all the problems.

The dealership’s service manager first accused our after-market Clifford alarm system of causing the problem, so we contacted the installer and had it removed (another $600 loss), even though we called and complained the first night before the alarm was installed. Our navigation system will not get you to an entered destination. It doesn’t even get close to the target. When you attempt to display your current location, it is off by several blocks from the actual GPS location. Why would you purchase such an upgrade at such a high cost that doesn’t provide accurate information? It is worthless!

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User Rating: 5 out of 5 stars

I was really sorry to see this business close. They
honored everthing they promised and more. Their service department was great too. You didn't have to guess how much things would cost, they always gave
a written cost up front before the work was started
so you could decide to have it done or not. More than once they paid for a rental if the work was going to be more than a few hours. I am having a really hard time finding a dealer that does what Landmark did.

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