User Rating: 25 out of 5 stars (4 ratings)
Robbins Auto Mall
- (888) 891-2957
18711 Eastex Fwy, Humble, TX
77338
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29.989711
-95.274789
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| Hours: | Monday 09:00 AM - 9:00 PM, Tuesday 09:00 AM - 9:00 PM, Wednesday 09:00 AM - 9:00 PM, Thursday 09:00 AM - 9:00 PM, Friday 09:00 AM - 9:00 PM, Saturday 09:00 AM - 9:00 PM, Sunday Closed |
| Categories: | Car Dealers, Chevrolet Dealers, Nissan Dealers, Auto Repairs, Truck Dealers |
| Payment: | Visa, MasterCard, American Express, Discover, Debit Cards, Check, Diners Club |
| Miscellaneous Phone Numbers: | (281) 446-3181 |
| Brands: | All Pre-Owned, New Chevrolet, New Nissan |
| Products and Services: | Body Shop, GM Parts, GM Service, New Vehicles, Nissan Parts, Nissan Service, Pre-Owned Vehicles |
| Languages Spoken: | English, Espanol |
| Year Established: | 1928 |
| Related Web Sites: | National Homepage National Homepage |
| Other Contact Info: | Fax: 281-548-3532 Toll Free: (888) 891-2957 Email: Sales@RobbinsAutoMall.com |
Recent Reviews
1-3 of 3 Write a review
User Rating: 1 out of 5 starsDO NOT PAY FOR NAVIGATION! Our new 2009 Chevrolet Traverse LTZ came with a $2000 Navigation System that doesn't work! When we test drove our vehicle the Navigation DVD was not in the system, therefore, you could not test it. It wasnât until we took delivery of the vehicle and arrived at home that we discovered this serious problem. I truly feel ripped off and cheated after paying $2000 for such an upgrade that obviously was falsely advertised to us at the time of purchase.
Parkway Chevrolet has had our vehicle longer than we have since we purchased it and has placed hundreds of test miles on it, not to mention dings and scratches that have added character to our new vehicle. The dealership has concluded that there is nothing that they can do for us. They won't even refund our $3000 for the system that doesn't work. They also had a General Motors Representative visit and test drive our vehicle and he also will do nothing for us, as well. The owner of this dealership is extremely rude and unprofessional and I won't even waste your time to speak of the service departmentâs management and staffâs unprofessional customer service skills. The only pleasant person is their wonderful day-time receptionist Jess. Parkway wanted to blame GM for all the problems.
The dealershipâs service manager first accused our after-market Clifford alarm system of causing the problem, so we contacted the installer and had it removed (another $600 loss), even though we called and complained the first night before the alarm was installed. Our navigation system will not get you to an entered destination. It doesnât even get close to the target. When you attempt to display your current location, it is off by several blocks from the actual GPS location. Why would you purchase such an upgrade at such a high cost that doesnât provide accurate information? It is worthless!
User Rating: 1 out of 5 starsHorrible Service. They charged me for work they hadn't even completed. I will NEVER go back.
User Rating: 5 out of 5 starsRobbin's Auto Mall EXCELLENT: The staff of Robbin's Auto Mall was wonderful and so are their prices. Excellent people to deal with.
Reviews 1-3 of 3
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