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Well, I thought maybe the other reviewers were being a little harsh, but I just called there to ask a question about my mother's snapper mower. The lady who answered told me she didn't know anything about it (I need to buy a part) so I asked her if I could speak to a mechanic. She replied that they were working on jobs and just held the phone. She didn't ask me to call back or if they could call me when they got free, or anything. I guess I will call someone else and buy the part there.
I agree with the other reviewers. Terrible service and high prices. I try to avoid them but I own a Massey Ferguson Tractor and they are the closest dealer within 40 miles. When Ya' need parts, Ya' need parts. When it comes to warranty work I take it 44 miles away to Highland Tractor which I can't say enough good about.
More than just bad service: If you are looking for customer service and reliable work for your lawn mower or tractor DO NOT go to Wagner Tractor. Not only do you get shabby workmanship and repairs you also get treated like a 3rd class citizen. I highly recomend going somewhere other than Wagners! You would think that being a business in a small town that they would treat their customers better but they dont.
Comments (1)
I had my tractor fixed there or so I thought.The repair work they did for me was no where near a quality repair job.I paid a very high price for a very low grade repair job.This is a small town and several people I have talked to have had the same type of service.I know one thing for sure.I could never recomend them to anyone for any repair work.