I bought a new house from a builder in Katy, TX. Since I had no realtor, the builder recommed that I use Joe Rothchild as my realtor. They did ABSOLUTELY NOTHING for me. I called their office and they refused to meet with me. When I asked the woman at their office, what they would do for me as my realtor, all she kept saying was, "We are here for you." I could have used advice about the whole process. They did not even show up at the closing. All the woman wanted to talk about was selling my old home. I refused to discuss it since I did not trust them. I have heard that they have people whose home they are selling sign a contract that requires them to lower the price if the home does not sell. Do not trust them. They must be a "billion dollar producer" because the builder want to use them to make sure the customers do not have good representation.