David Gardner's Jewelers

User Rating: 5 out of 5 stars

David Gardner's Jewelers has always been a trusted store in dealing with our family jewelry. In my experience, my college class ring came in and I was very disappointed with how thin the band was set. They took the ring and thickened the band. It looked amazing! And the price was perfect! Even though I know live over 200 miles away, I will come back to David Gardner for all my jewelry.

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User Rating: 1 out of 5 stars

I have been looking for wedding bands for the last several weeks, and stopped by David Gardner's recently. My experience there was quite negative. I was helped by an associated who did not indicate her name or offer a business card. Although I told her specifically what I was looking for, she kept showing me other items. She made it clear she worked for comission by repeatedly making comments such as "you could buy this ring today, right out of the case". Upon asking her questions, she came up with answers that were blatantly incorrect. On top of this, she failed to call me as promised later in the week with additional information on several items.

David Gardner's is a lovely store, however, they seem to employ people with absolutely no knowledge of fine jewelry or sales tact. Their poor customer service has driven me away for good.

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