| Categories: | Laundry Services, Maintenance Services |
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I have been using Red Fox Cleaners for over 20 years and have had wonderful friendly service. The staff always makes it a pleasant experiance. The prices are fair and work quality is very good. I would recommend Red Fox to anyone.
I took my cleaning (white button down collared shirts) to Fiesta/Red Fox cleaners 3 times over the past two weeks. Each time their cleaning/pressing of my shirts was terrible. For instance, 4 shirts' sleeve buttons were crushed, two collars were burnt/browned, and one shirt was torn by Fiesta cleaners and patched by Red Fox cleaners without my being advised. This can be proven because I can assure you they would not have patched my shirt at no charge, yet they did.
Upon the first pickup of my cleaning I advised Fiesta of their shoddy service and they were not helpful. However, I looked past this first lack of help as being a one-time only thing and assumed it would not happen again. Upon the second pickup of cleaning and request to have shirts reworked/repaired my wife was advised it was not their fault but they would clean one shirt at no charge. However, today after finding the patched hole I immediately called Fiesta cleaners at 210-678-9050 and Fiesta/Red Fox told me I would never be satisfied and should take my business elsewhere and she promptly hung up on me. It is apparent Fiesta cleaners/Red Fox cleaners are not customer-oriented nor in business to provide a quality product/experience.