Burns Motors

User Rating: 1 out of 5 stars

I purchased a 2007 Dodge Durango SLT V-6 Black Matellic, Gray interior, on 02/23/2008 with 3552 miles on it. The sales men were excited to show me the vehicle, after carefully looking it over, and was also wondering why it was traded in, I asked the two sales men, why the vehicle was traded in. They told me that the owner wanted to get a truck, which was logical at the time. Well, my wife and I wanted to test drive it, and when the two salesmen were there, my wife and I also, I started the vehicle and then we all heard a loud bang, and platter from the engine compartment, the salesmen quickly said, it might have been a cat, but inb my mind, it sounded like the Fan hit the Fan Shrowd, so then I asked the salesmen if the the vehicle was wrecked or damaged in some way, and they assured me that it was not wrecked. So, the saleman, my wife and I drove it around and it was good. So we bought it. Well later in Jan 2009 I wanted to trade the Dodge Durango for a new crew cab pickup, and went to them to seeif I could get it traded in, low and behold, they said they could not help me because I had too much over head in it. So there were five salesmen at the time, and they did not want to do anything to help me. A couple of the salesmen said go to Nissan, they can help you get a good deal on your truck, so I did and what do you think happened.

The Durango 2007 Dodge that I bought from Burns Motors in McAllen, was wrecked. Even though the Burns Motors Sales Manager showed me the CarFax that suppose to tell you if a car is wrecked or not, did not show the Durango in any type of wreck or damages. THE NISSAN Dealer found that the fenders, seemed to replaced, the right side mid section from drivers door all the way to the back had evidence of bondo, inconsitant paint, over spray, headlights replaced because of new screws, the fender wells were ruff, not smooth, hood wells were ruff not smoothg, so the questions is or was, is the vehicle safety to drive. Have the Airbags been ejected, so is the vehicle reliable to drive for a price tage of $23,307.43. What do you think the integrity of Burns Motors and their sales personnel, and management, to include their paint and body shop.

Now, I can not even sale the dang thing. So, watch what you buy, better yet, buy it new, and still make sure it has not been wrecked or damaged in anyway. Better yet, don't go to Burns Motors.

Signed KingRat1

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User Rating: 1 out of 5 stars

Way over priced!!! i took my truck in at 8am i had a short with my lights which i knew there was a short and told them only to wait 3 hours for the guy to come back and tell me theres a short...all morning i stood in sight of my truck and saw more walking around with tacos in the hand and eating then working.. then finally at 12:15pm i get a bill $200 and was told it was just a chewed wire and they replaced all my lights...not once did they tell me it will cost this much and that they are going to replace all your lights nor how much it was going to cost to fix.. it was $150 for labor!!! for replacing some little light bulbs!!! oh and replace a little wire... that is the 2nd time and the last time i will ever take my truck to them they over charge and take way to long.. i took my truck in one time at 8am to get an oil change i didnt get out until 2pm!!!!

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User Rating: 5 out of 5 stars

Burns - No. 1: I know that service work will be done correct;y and priced fairly. The main reason I buy my vehicles at Burns and have the repair work done there is the Christian testomony.

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