B & K Cleaners

User Rating: 3 out of 5 stars

I have used this cleaners several times and I take alot of items at once. Our jeans, and my husbands shirts, along with my dry cleaning. Once my clothes were not ready at the time they said they would be, and I had to wait. this would not have been a bad thing except for the fact that a particular item was needed for that evening. The last time I took a large lot it, I picked up the cleaning and then realized my brand new jeans were not included. I called about it and was told that they would search and get back with me. If they could not be found they would make it right. So far, 2 weeks later, I have heard nothing. No call to give me an update or anything pertaining to my issue. I have decided to take my business elsewhere. To me, based on their lack of concern, they do not care about having me as a customer anyway. The counter person was very attentive, and I enjoyed dealing with her, however, she was the only one and I have not seen her in my last couple of drop offs. Their prices are higher than most, but they were very convenient to my work place. Now, I have to go across 35 to try a new place. that does not make me happy.

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