Bank of America

(512) 397-2200 www.bankofamerica.com

501 Congress Ave, Austin, TX 78701 Map it | Get directions Cross Streets: Near the intersection of Congress Ave and W 5th St/E 5th St

30.267233 -97.743016

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Bank of America Business Overview

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Hours of Operation: LOBBY HOURS: MON: 9-4 TUE: 9-4 WED: 9-4 THU: 9-4 FRI: 9-5 SAT: CLOSED SUN: CLOSED DRIVE UP HOURS: MON: 7:30-6 TUE: 7:30-6 WED: 7:30-6 THU: 7:30-6 FRI: 7:30-6 SAT: CLOSED SUN: CLOSED

Categories: Real Estate Financing, Personal Financing, ATMs, B2B Banks, Banks

Specialties: Checking, Savings & Cds, Credit Cards, Mortgages, Home Equity, Personal Loans, Investments & Wealth Management, Insurance

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Reviews and References for Bank of America:

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User Rating: 1 out of 5 stars

by rickster
11/19/2007

I have come to really regret dealing with BOA, they are rude and hard to get information from, and quick to penalize thier customers. To try to talk with somene that can listen is impossible, they all have a script and cannot think for themselves. If you are considering opening an account with them, please look elsewhere if you want trust and service from your bank.

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User Rating: 1 out of 5 stars

by unitedstrategies
08/01/2007

Ignorance All Day Every Day: This is the biggest bunch of ignorant and incredibly rude people I have ever encountered. I highly suggest that no one ever bank with Bank of America especially the Congress location. I am truly amazed the bank manager is able to wipe and dress himself every morning.

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User Rating: 2 out of 5 stars

a Yahoo! Local User
01/20/2007

Lies: My wife over-drafted our bank account using the Visa debit. When she realized she had, she immediately went to the bank to deposit cash to cover it.

She asked and was told by the teller that cash was deposited immediately. This was a lie. They hit us with an over-draft fee before taking the cash deposit into account.

They run all debits through the system before any deposits are taken into account. Regardless of the source.

We're changing banks. Which is sad, I've been with them since they were NCNB.

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