User Rating: 25 out of 5 stars (9 ratings)
US Post Office
11900 Jollyville Rd, Austin, TX
78759
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Cross Streets: Between Pavilion Blvd and Q Ranch Rd
30.423391
-97.756446
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Recent Reviews
1-3 of 5 Write a review
User Rating: 1 out of 5 starsDo NOT go here if you can avoid it! This post office has the WORST customer service. You might stand in line for 2 hours, easily. Their machines are always out of stock. They refuse to answer questions, even if you just want to know which line to stand in. They have lost our mail, delivered "signature-required" mail to our old address, lost keys to our mailbox, torn/ruined pieces of mail, delivered our mail to our neighbors, and so on. TERRIBLE TERRIBLE PLACE. How do they get away with it?? Are they accountable to no one?
User Rating: 2 out of 5 starsThis post office not only delivers my mail but that of my neighbors.
My neighbors are getting my mail also.
Talked to the Supervisor many times. Nothing is working.
Just found out a neighbor who has been getting my magazines and junk mail who has been throwing them away. Now, I have someone who is
deciding if my mail is important to me or not. What is this world coming to? I can't get this to clear up in my neighborhood. Who can I report this problem to?
User Rating: 2 out of 5 starsBad experiences: Every time I have asked them to hold my mail, I came home to a mailbox stuffed with all of my important papers. They were torn and crinkled up. When the post office was informed that I had a confirmation number for my request, they just shrugged. Oh, well. Don't I pay taxes for this?
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