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| Categories: | Laundry Services, Maintenance Services, Window Treatments |
| Payment: | Diners Club, American Express, MasterCard, Visa |
| Specialities: | Expert Alterations, All Work Done In Plant, Acid Free Heirloom Boxes, Free Estimates, Experienced, Estimates, Easy Access, Dry Cleaning, Covered Drive-Thru Service, Bridal Gown Heirlooming, Fire Damage |
I wouldn't recommend Ingram Cleaners & Laundry to anyone especially the military. Apparently, they don't have respect for people in uniform who serve our country. My sailor-husband dropped his uniforms about 3rd or last week of Feb. 2009. I can't believe it! Up to now, April 09, 2009 - his uniforms are not ready. According to Andy the manager at Treadaway branch - she has questions about the uniforms. She even had the nerve to ask me why I am so upset. I answered her with a question " Wouldn't you be if you are in my position?" She has questions when my husband gave them specific instructions on what needed to be done per military standard. She doesn't have a minute or 2 to spare to call my husband & ask those questions? What an INEFFICIENT manager! Andy should take at least a course in phone courtesy & business ethics.
Fantatic: We have lived in Abilene for over 3 years. I have used several different cleaners in town both Whan's and Kleen lost a set of BDU's and would NOT replace them. Ingram's is Abilene down home friendly! The owner always has a kind word to say, and they even sent me a welcome card to my house the first time I used them. They have done a great job on everything I have brought them! Even though they are on the opposite side of town form where I live I use them weekly!
Awful: Terrible customer service!