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what a horrible display of knowledge and customer service in reference to the counter persons running the postal service at this site. I had the postal service office on 72nd and meade call Indian tree which is where this horrific service took place. The counter person called and asked if they had international money orders to France because the office that I was in did not have any. I heard him ask the question and also heard him say that he would be sending a customer up his way because for some reason they were not supplied with them. I thanked him and went to Indian Tree office. When I arrived I waited in line for a while an when they finally waited on me I told them what I wanted and they stated they did not have any. I was very upset,I drove out of my way and recieved conformation from the counter person who is a postal emploiyee, and that still did not make a difference. All they could say is that they were sorry. Well apparently sorry works for idiots but not for me I have lost my faith in people who work for the postal service, maybe if they got written up for doing something or demoted for the way they talk to customers they might take there job more seriously. Very unprofessional !
Comments (1)
It doesn't do any good to complain or have someone "written up". These workers are union and can not be fired! There is also no insentive for the USPS to improve on its service; they're not for profit/gov run. Unfortunately we can't always go to the privately owned business sector for all our service needs.