Jodi W.12/09/13I bought a house with an active ADT system in it, and when the regional ADT rep contacted me through my realtor, he offered what I believed was a reasonable deal. I was to pay a little over... More
Nick B.11/01/23Update: emailed their team as instructed below and they didn't even ask to hear the recorded conversation with their sales rep. ADT, ultimately told me there was nothing they are willing do. I'll... More
Cathy B.03/18/24Don't. Just don't. Use Ring or some other system. Was a customer for five years. At some point I got a deceptive email asking for me to lock in a continuing rate (what it had always been). I... More
LeeAnn R.02/23/24ADT continues to have the absolute WORST customer service imaginable. I have truly never had so many bad experiences from a large, supposedly reputable, company. Do yourself a favor and look them... More
Mike M.08/28/23Absolute worst company ever. Been an adt customer since 2014. Customer service is rude. System doesnt work, and cant call to cancel. They just leave you on hold. Finally hit my breaking this week.... More