User Rating: 3 out of 5 stars (2 ratings)
Lionheart Cleaners
- (303) 469-1520
- Yellow Page Ad
You have more important things to worry about than stains.
| About: | EXPERIENCE THE DIFFERENCE Locally owned and family operated. Full-service cleaning at our two locations. Over 25 years of experience. Service is LIONHEART's first name. More value for your dollar... Professional & Knowledgeable Staff Buttons Replaced Boxed Shirts, Upon Request French Laundry Minor Repairs at No Extra Charge Quality Soap and Sizing to Bring Your Garments Back to Life Constant Filtration With No After Odors |
| Hours: | Mon: 7:00 a.m. - 6:00 p.m., Tue: 7:00 a.m. - 6:00 p.m., Wed: 7:00 a.m. - 6:00 p.m., Thu: 7:00 a.m. - 6:00 p.m., Fri: 7:00 a.m. - 6:00 p.m., Sat: 8:00 a.m. - 3:00 p.m. - Delivery |
| Categories: | Laundry Services |
| Products and Services: | Repairs, Shirts, Wedding Dresses |
| Smoking: | No Smoking |
Recent Reviews
1-2 of 2 Write a review
User Rating: 5 out of 5 starsI went there when I needed my vintage wedding dress cleaned they were the only ones who would touch it without demanding money up front and did it for a reasonable price also. I went back after our wedding because of the red wine stains on the bottom of my dress and they got that out also. I don't have much dry cleaning but this is the only dry cleaner I will go to. Thanks for making my wedding so much less stressfull.
User Rating: 1 out of 5 starsWill not honor pricing: I need to get my wedding dress cleaned, so I called Lionheart and asked the price--and they assured me that it was $15 for formals. I asked them to confirm for me that this was the price even for a wedding dress, and they again assured me it was. When I went to drop it off,they said it would be $75. I asked about the call, she looked at the dress, and said since it's a simple dress, $35. They would not honor the price I was quoted, so I didn't have them clean the dress.
I called later in the day and talked to the owner, and told her that I felt misled and would be taking my business elsewhere. I told her I wasn't trying to be a jerk, but that she needed to know that her employees are poorly trained regarding pricing and if it's happening to me, it's likely happening to others as well. She proceeded to tell me that I *am* a jerk for telling her I would be taking my business elsewhere. I was floored.
I will personally never take any other items here for cleaning; I do not feel I can trust their pricing or their care for their customers. It's one thing to not honor the quoted price, but the lack of civility on the part of the owner when I brought up the topic is what led me to write this review.
Avoid, avoid, avoid.
Reviews 1-2 of 2
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