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Categories: Humane Societies, All Animal Services
I agree with the majority of the other posters, in that Maxfund is a self-righteous, arrogant, condescending and unpleasant place, and if you are looking to adopt an animal there are tons of other shelters that are better options.
My family and I fell in love with 2 kittens there, despite the snobbiness and rudeness of the people who were there to "help" us, and even though I received a bad vibe from the surroundings and the people working there, I was willing to fill out an application and more than happy to let a couple of extremely arrogant volunteers interview us. 4 days later, after not hearing any word, I called Maxfund and was told that the application had been denied and could be considered inactive and thank you for applying. They would not even say why we had been denied. Like the other poster, none of our references had been contacted. I called back and was eventually told that, from the application, there was a "concern about our commitment to the pet." That is bull, and how you determine that from a short application and a short interview with people who don't even seem to want you to have the pet to begin with, I do not know. They are judgemental and rude at Maxfund and I could care less what they think they are doing for the community, because they are hurting a lot of people who truly love animals and would like to be animal owners, people who are willing to search out an animal at a shelter rather than some kind of mill or pet store. That is ridiculous. My experience with Maxfund was horrible, I think their employees and volunteers are incompetent and arrogant, and that they get pleasure from denying pets to people and tell themselves it is for the good of the animal. That is disgusting.
Self Rightous Indignant Volunteers & Pit of Poor Conditions for Pets. This is probably the sadest bad review of the Max Fund you will ever read. I adopted my beloved Logan on March 7th 2007 from the Max Fund. He had a great life with our family and even Peg a neighbor and Maxfund volunteer can vouch for that! I went on vacation to Hawaii a week ago and my dog started acting differently. Normally content, he was anxious to find me and got out twice. Because he wore his Maxfund tag he was returned to the shelter twice. While there for 5 days he contracted kennel cough in the shelter. I picked my dog up Tuesday 4-29-8 and noticed he was not acting well. By Wed 4-30-8 He was obviously sick and I made arrangements to take him back to the Max Fund for treatment. By Thursday 5-1-8 at 4PM he was agressively treated by Dr. Cahill at the Max Fund under the constant instruction of Amy. I was sent home with many meds for my dog to take. He was not tolerating them well. Friday night Amy took my dog to Castle Rock for emergency medical care which I was grateful for. I accidentally gave my dog an extra shot of anti-inflamatory drug desperately trying to get him to come around. He was not harmed but it probably did not help the poor guy. So far the Dog has lived. But the coordinator or Vet or whatever Amy thinks she is has been horrible to us. For God's sake our beloved family member almost died may still die she blames me for my dog escaping but takes no responsibility to the fact that the dog contracted the fatal illness there at the Max Fund Beware when dealing with these people. I am reporting the rampant kennel cough to a public health authority. Prayers for our beloved beast are appreciated.
I could not have had a worse experience than I did with Maxfund. After selecting a perfect dog, completing the application and the formal interview process (all of which sounded like a great idea to me at first), I was phoned 2 days later and informed that our app. was declined. No references were ever checked. Per Maxfund, this was due to the fact that, some years ago, I had to relinquish a cat to Dumb Friends League. It was an extremely difficult decision at the time - having to part with a pet I'd owned for many, many years.
However, I was not just informed that I was declined. I was told that there was "no way" they would allow me to adopt a pet from them and they openly questioned how anybody could ever relinquish a pet to Dumb Friends - under any circumstances. I was simply stunned it was so judgemental. And then I was told quote "how would you feel if you were old, unable to take care of yourself and somebody threw you into a shelter", at which point, I ended the conversation.
It's clear they have some sort of major problem with Dumb Friends League, but how is anybody supposed to know that? We went there because we like the "no kill" shelter idea. And it seems to me that we're trying to do the right thing by adopting rather than buying a puppy, but I can't for the life of me figure out why they would be so literally mean and condescending. I wish I had never gone and would never recommend Maxfund to anybody. The thought of how I was treated on the phone makes me nauseas.
Comments (5)
The only thing clear is that Maxfund had a major problem with someone who would dump (relinquish is a really sweet word for it) a pet of "many, many years" off at a kill shelter. What chances did you think your elderly cat would have of being adopted? And I would be interested in hearing your answer to the question: How would you feel if you were old, unable to take care of yourself, and your family of "many, many years" threw you into a kill shelter? MaxFund does everything it can to find FOREVER HOMES for animals, like your elderly cat, who have been knocked about from one place to another. They deserve forever homes.
To Understandable...it's interesting how you can form such a strong opinion while having so little information. I was simply no longer able to provide the necessary care for an elderly cat whose health was slowly deteriorating while it was destroying my residence...sorry if you dissapprove. If there was a nursing home for cats, I might have considered it. For me, it was heartbreaking. And if you or Maxfund think that's not a good enough reason, then you're entitled to your opinion and Maxfund is certainly entitled to decline me as a potential owner. That's fine - but I don't think most people see things as black and white as you do. I wrote my review because I think that people would like to know that they are going to be judged very harshly at Maxfund, whether they have the facts or not. That's my opinion. And if Maxfund doesn't approve of you as a potential owner, they're apparently fine with being very demeaning and verbally abrasive with you after the fact. That was my experience. I would think people would like to know this, even if you don't approve. And your kill shelter argument is simply ludicrous. The sad part is that this dog could have come home to a warm house, big back yard and loving family, but instead it went back to the cage at Maxfund. Honestly, I can understand your compassion for the pets, but have a little compassion for us humans as well.
I have to say that I agree with stunned. I too had a very bad experience with Maxfund. Last year, I lost my cat to pancreatitis and other complications. Afterward, we knew we couldn't live without a cat. So, we started visiting shelters. Even before we placed an application with MaxFund, we found them to be extremely rude. I found the facility to be dirty and the cats to be generally unhappy. The cat that I was interested in, was sick and was not available to be seen. I looked at several others, but was concerned that they would get sick and die before I had a chance to spend time with them. We found a cleaner facility to adopt from and have started to volunteer there. This shelter has very strict rules about declaw and keeping your cat indoors just like Maxfund, but they at least are polite when they speak with you about it. Stunned - I hope you are able to find another dog that you can rescue. People should be given second chances just like pets.
Maxfund was absolutely right to judge you harshly. If you could no longer care for your cat (and that happens) it was your responsibility to find her a good home - or if she was old, sick, and unadoptable you should have had her gently and humanely euthanized. I know many who have assumed that painful responsibility because they love and honor their pets. Instead you dumped her at a pound to die in terror. That's how you thanked her for all those years she gave you. If you can do that once you'll do it again and you should never be allowed another pet. They're not disposable when they become inconvenient. That being said - I agree with other posters that MaxFund is rude and heavy handed at times when it isn't warranted. They've seen too many people like Stunned so that colors their judgement. Those of you who are good people - please keep trying, don't let one bad experience drive you to puppy mills or backyard breeders. You might get a sane volunteer the next time. It's not always easy to do the right thing.
It breaks my heart that a rescue volunteer would be so harsh to potential adopters. I've personally been delighted with the volunteers I have met at Max Fund. They've all been extremely helpful and friendly even though it seems like that place is always a zoo.