Environmental Cleaners

User Rating: 5 out of 5 stars

The previous single review is totally wrong. This dry cleaner is top notch. Great customer service in every way. Highly recommended.

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User Rating: 1 out of 5 stars

This has to be one of the WORST dry cleaners in Boulder. I have no idea how to verify their claim of being "environmental." I think it's probably bogus. These guys RUINED a perfectly good Down Comforter (value well over $100). COLOR BLED, DOWN FEATHERS EVERYWHERE. First they claimed it was "new" so the color bled. Then, they said it was "old" so the seams burst. In fact, they must have thrown it in with area rugs or something to account for COLOR CHANGE, BURST SEAMS, TOTAL DESTRUCTION. Okay, things happen. Errors occur. Their solution to the problem? They refunded my cleaning fee; NOTHING ELSE. They kept changing their explanation of what was wrong, but whatever it was, it wasn't their fault. When all else failed, the boss put me on the line with some poor employee, claiming that his English wasn't good enough to explain why nothing was their fault and they weren't going to make any kind of restitution. (And btw, I told them I knew the comforter was not new and did not expect to recover the cost of a new comforter; but I did want some kind of refund.) My advice: STAY AWAY. THEY'RE CHEAP BECAUSE THEY'RE LOUSY!

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