Sushi 1

User Rating: 1 out of 5 stars

I just experienced some of the worst customer service. I ordered a to-go special and after my food was ready I saw a table to sit at on the patio, so I sat down to eat. There were other tables available and other customers eating to-go out there as well.

2 things happened:

1 - They kicked me out and told me I could not sit or eat there. So embarrassing. I move to the patio of the adjacent restaurant, which had no problem with me eating there.

2 - I called them after I finished eating to speak with a manager. Not only does the lady not put me on hold, but I can hear everything she is saying. She refers to me as the lady that I kicked out. She then tells me the manager is unavailable and will call me back

I'm a loyal customer to here cause they have always had great food at a great price with friendly service. I now hesitate to go back. They simply could have told me their policy instead of embarrassing me and being just plain rude.

Word to the wise for anyone who is in customer service or works with people in general. There is no need to be rude, humiliating, or inconsiderate. Your customers are the reason you have a job and if you are polite, courtious and accommodating, you'll keep your customers coming back again and again.

Very disappointed with this experience and questions if I will return.

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel

User Rating: 5 out of 5 stars

Absolutely AMAZING!!! I love this place and I have only tried sushi twice! I am definitely going back as soon as I can!! There are so many options! I went with a friend who knew a little about sushi, so I wasn't totally in the dark when I ordered. I love that there are pictures of each roll and that right on the picture there is a label that tells you if it is cooked, p. cooked, or raw... it was great, the whole experience was great!

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel

User Rating: 5 out of 5 stars

OMG! Sushi1 is the best sushi I have ever had in my life and that says a lot. I am a sushi lover and have had it in Cali, NY, Arizona, Vegas...all over the U.S. and none of the other places I have been do sushi quite as good as Sushi1, they have the most fresh tasting fish and the most innovative dishes I have ever had! I have even taken several of my non-sushi eating friends there and they loved it!!! Try it, you will not regret it.

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel