Heather G.07/19/21Not terrible, but not great either. I needed the next size up in a pair of shoes, but of course they were on the very top shelf...and no one around to help. The only employees I saw were working... More
Alexandria D.07/17/23Customer service was completely horrible. I am very disappointed how myself and my family were treated. For one, the won't honor a promotion from online that stated it was valid in store because... More
Joshua W.01/01/20Came to return some shoes that were gifted and were the wrong size. Dude with frosted tips literally has zero customer service skills, and the other dude working would rather flirt with... More
Adam C.08/17/19Store had the BOGO sale, wife had found a pair of toms she liked. We went to pay and apparently the toms weren't a part of the sale, we were told it was specified on the advertisement. We found it... More
Samantha H.12/10/18Worst service, if you could call it that, that I have ever received at a Famous Footwear. When I walked in there was two employees standing in the center of the store talking, they said Hi and... More