R & R Heating & Air Cond

User Rating: 5 out of 5 stars

I live in Arizona. My 82 year old father lives in Pueblo. He thought that his furnace may not be operating safely so he called another HVAC contractor to check it out. This contractor told him that he needed a new $2500 furnace. Before this contractor was allowed to do any work, we brought in R&R to give us a second opinion. An R&R service technician very promptly arrived at my dad’s house and reviewed the operation of the furnace. The tech cleaned the pilot, checked the burners and the flame condition and replaced the filter. He then verified that the furnace was functioning and operating safely. We were charged $70 for this service call. I am very pleased that there are still some quality service companies in Pueblo - like R&R - that are of high integrity and are not willing to take advantage of elderly customers. We have filed a formal complaint on the first contractor with the Better Business Bureau.

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