Tempranillo

User Rating: 4 out of 5 stars

I'm not even certain if I attended the same restaurant as the two folks who also commented! My girlfriend and I were looking for a nice, quaint dining experience away from the Aspen scene. We've been living in as for 4 years now, and the both of us were itching to get away. We were told that Tempranillo had some excellent outdoor seating, something that, unfortunately, you can't always find in Aspen. The atmosphere at Tempranillo was BEAUTIFUL. It reminded me of a southern plantation house--believe it or not--and the decor was top-notch. The menu was similar to one that you'd see at a middle to low end tapas restaurant in Barcelona. The service was OK. The waitor seemed to arrive there *just* about when we needed him. The prices are modest, and given the quality of the food (which, again, compares to that of a mid-grade Barcelona restaurant) the experience was no better, and no worse, than what we paid. I'd definitely bring my date back again!!! Hats off to the chef, especially, who made a trip to our table just to introduce himself :)

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User Rating: 1 out of 5 stars

We stopped going quite a long time ago, between the service, attitude of the owner and the lack luster food. It just wasn't worth it.

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User Rating: 1 out of 5 stars

Shame on Tempranillo - especially the owner (Javier Gonzalez-Bringas)!

It started with waiting 15 minutes to just find our wait person...but how it ended is much more distressing. After finally receiving our drinks another 15 minutes later we placed our orders. The food actually came out fairly quickly, but after a few bites of salad the horrid discovery was made...A BUG IN THE SALAD peering back. This actually wasn't the most disgusting thing....after tracking down the wait person and showing him the beetle-like insect in shock, he showed it to the next door table where the owner was dining with his wife. He looked at the bug, then glared at me and glibly shrugged it off and said "Well it is salad" as if it was absolutely acceptable to find BUGS in his food. Shame on you! After the wait person took the stomach-turning salad away we never heard a word from the owner, the wait person or anyone about the awful experience. We flagged down the wait person to finally share our utter disappointment - he seemed equally as unconcerned as the owner. I saw the owner leaving the restaurant a few moments later - glaring at me as he departed.

I recently read an article about how hard this economy is hitting the restaurant business and the article described what is going to save this struggling industry. It wasn't specials, it wasn't discounts, it wasn't even the food - it was CUSTOMER SERVICE. From that article, I would say good luck Tempranillo.

This whole situation could have been mitigated by a simple: "I am so sorry, that is unacceptable. What can we possibly do to make this up to you" They acted as if we were the ones serving the pest.

So, shame on you Javier Gonzalez-Bringas!

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