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| About: | Sato's is one of the finest restaurants in eastern Idaho. We feature an elegant dinning room with a waterfall and pond, 2 large hibachi grills, sushi bar and private dining rooms upstairs. |
| Hours: | Monday 12:00am - 12:00am, Tuesday 11:00am - 10:00pm, Wednesday 11:00am - 10:00pm, Thursday 11:00am - 10:00pm, Friday 11:00am - 10:00pm, Saturday 11:00am - 10:00pm, Sunday 12:00am - 12:00am |
| Categories: | Sushi Restaurants, Japanese Restaurants |
| Parking: | Lot |
| Payment: | American Express, Discover, MasterCard, Visa |
| Cuisine: | Sushi Bar, Japanese |
| Ambiance: | Romantic, Elegant |
| Feature: | Take Out, Late Night, Private Rooms |
| Reservations Policy: | Accepted |
| Smoking: | No Smoking |
| Dress Code: | None |
| Price: | $14.95 - $29.95 |
| Other Contact Info: | Fax: (208) 523-6174 |
We drove all the way from Pocatello and the place is shut down, but we went to Wasabi's Japenese Restraunt on River PKWY in IF and the food was great.
Bank Card Trauma: ***kind of long***
I went to Sato's, the food was excellent - this review is NOT about the food. Tempura anything is wonderful but there it was amazing! Here is my complaint, we paid with my debit card the bill was $28.72 with the $3.00 tip on there it came to $31.72. (We did leave more tip in cash form just so you know) When they put the info in the credit/debit machine they input the $31.72 total in as the tip!!! How messed up is that. Ok, honest mistake right?? Easily fixed right?? Nope not at Sato's... I called as soon as I found the problem and asked for a manager, they say he will be in at 11a, I check my clock it is 10:57a, I wait an hour and call back. Still no manager, he will be in later this afternoon they say this time. So I call back in the afternoon, the girl on the phone tells me that he was in at 11 and I just missed him. I was very mad, they gave me his cell #, I did not want to bug him there but I was really upset about this and the run around I was getting was not making it any better. I waited a while and tried again still no manager. It was late so I decided to wait till the next day. I call again the next day and still no manager, of course, so I ask if his supervisor is available, the girl on the phone lays it on the counter or something and I plainly hear her ask hey ***** do you want to pretend to be ***** supervisor for a minute? Then the next voice I hear is his, I ask him Are you really ***** supervisor or are you just pretending? He says oh you must be the credit card lady. Oh yes, yes I am. Now I am just plain angry. He gets my info for the refund and has the girl take care of it minus the $3.00 tip (I kind of wish I hadnt left the other tip). It has now been a few days and still no refund posted on my account. Here is my warning to you if you go you will enjoy the food, but be wary of the way you pay and keep an eye on your account
Good!: I love habachi and sushi is fresh. You can even take classes to make it. Good food for birthdays and always fun