Just returned from dinner at Rocky's. Best food and service I have had in years. Normally you wait 10-15 minutes for your food, but ours was at our table, hot and yummy in 5 minutes after ordering. They had only 2 waiteresses and a packed house. GREAT JOB GIRLS!! Sour dough burger was fantastic and the fries are the old style, crispy on the outside and soft inside. My Uncle drives 400+ miles from Oregon to eat here. Don't let a few bad experiences from others stop you from trying it!! Cool atmosphere too!
Gotta agree with the post about the red headed manager. If I thought he cared that my food was undercooked, I would have complained. But, after months of going there, I've decided the customer service isn't all the great. I'm not talking about the waitresses- they are great, very friendly. I'm talking about the male workers who spend more time oogling in an icky gross way at the waitresses than tending to the customers.
Been Going to Rockies for years. Tonight will be my last time!! I ordered a burger my husband steak special.. my food sat on counter for like 10 minutes when our meals where brought to us my potatoes where cold so I returned them, when returned took a bite and scalded my mouth, no way I don't believe it was payback for complaning it was cold!! Waitress was sweet, red headed manager has no interest in costumer service all he said was I gave you your mean for free what more you want?? yeah i didnt even get to eat how nice so in all left $20 less and a burnt mouth along with burnt experience.
it was a nice gesture by the manager by giving you a free meal, your food was cold, you complained, then they made it hot and you still complained. WTF???
@phi395... is that all you have to say?. Grow up already.. you should be able to understand what she was trying to say even with the TWO mispelled words
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