Grove Market Deli

User Rating: 5 out of 5 stars

Groves is hands-down the best sandwich place I've ever been to. I've been going for years and can't get enough of their tasty food. The staff is awesome and down to earth. You are treated like family at Groves! This place is a hidden treasure!

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User Rating: 5 out of 5 stars

The greatest thing since bread...: I have been going to GROVES since Jr high. The service has always been great for me. I can't explain. Big John is better then SUBWAYS.

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User Rating: 1 out of 5 stars

Worst Customer Service !!!!!!: I have been going to groves for years. My father first toke me there when I was 16. They have always (sandwich makers) had a rude deminer to them. You put up with it because of the sandwich.
Today I had to deal with the worst customers service of my life! I phoned in an order before noon. Knowing how long it takes to wait in line to get a sandwich and I work at south end of the valley. The lady said my sandwich would be ready at 12:45 over a hour wait. I say ok I go pick up a cleint and take him to pick up your sandwich to take back to the office. Well I show up a bit early, around 10 mins early in hopes that they got it done early instead. I am greeted with a rude remark. Then told either wait til the time we told you or get in line. I choose to wait for my alloted time. 12:45 comes and goes with me waiting at the counter. To the side and in front of the dark haired sandwich market seeing me the whole time. I ask at 12:50 is my sandwich ready he told me to get in line. I have now waited 20mins and have phoned in my order over a hour early.
This is not the first time I have been treated rude. In fact every time they are rude at some level. If there customer service was half as good as the sandwich this would be a nice place.
It's sad like I said my father toke me there many years ago and I have been a customer of there sence then but no longer! Needless to say i leftthere and went to subway had a sandwich for me and my cleint in 5 mins and was treated with respect! Sad to say it this mom and pop store need a big overhaul!

If you like a good sandwich but like to be treated rude I say go for it get a sandwich there. But if you think customer service counts the I say don't go there!!!

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