| About: | Welcome to Five Star Ford! Are you in the market for a new car or truck? Located in Scottsdale, Arizona and serving the surrounding areas, the Five Star Ford dealership has been providing superior customer service since 1962. Our company is sure to have any make or model you want! Our dealership believes in two philosophies. First, at Five Star Ford, we treat every person the way we expect to be treated. Secondly, we believe and know that once a customer buys with us, they become a customer for life. This is why we are recognized as the number one stand alone dealer in all of Arizona. Our services include: * Car Repairs and Service * Auto Parts * New Car Sales * Used Car Sales At Five Star Ford, your satisfaction is our main goal. The only thing you can't experience on this webpage is the great personal service we give to every one of our valued customers. You'll have to come in for it! Call today for more information! Complete Line of New and Used Ford Cars, Trucks & Suv's in Phoenix |
| Hours: | Mon: 7:00 a.m. - 8:00 p.m., Tue: 7:00 a.m. - 8:00 p.m., Wed: 7:00 a.m. - 8:00 p.m., Thu: 7:00 a.m. - 8:00 p.m., Fri: 7:00 a.m. - 8:00 p.m., Sat: 8:00 a.m. - 5:00 p.m. - By Phone, Delivery, Online, Open Early, Open Late, Open Weekends |
| Categories: | Car Dealers, New Car Dealers, Car Parts, Auto Body Shops |
| Specialities: | Se Habla Espanol, Collision Center, Auto Parts, Commercial Fleet Sales, Ford Racing Parts, Rentals, Sales, Ford Authorized Sales & Service, Imports & Domestic, Owned Ford Dealership |
| Brands: | ES, Ford |
| Associations: | Associations: Five Star |
| Products and Services: | Cars, Color Matching, Detailing, Maintenance, Rentals, Repairs, Trucks, Vans, Window Tinting |
| Languages Spoken: | Spanish Speaking |
| Smoking: | No Smoking |
| Related Web Sites: | National Homepage |
| Other Contact Info: | Fax: (480) 941-2556 Toll Free: (800) 866-1520 Email: michael@fivestarford.com |
NEVER EVER USE THEIR SERVICE DEPARTMENT....ABSOLUTELY TERRIBLE AND RUDE. ESPECIALLY TO WOMEN. Long story short..
I purchsed a 2009 Escape, I took it back 3 days later with a vibration during idle. They told me that they have had issues with other Escapes and that there was nothing they could do. They did nutralize the motor mounts and ran some tests, but they could not fix it and they said I pretty much bought a car with a vibration to deal with it, They actually told me two things 1. its not hurting anything, 2. maybe it will go away after a few miles. How stupid do they think people are....I'm still working with the sales people to drive away with a vehicle with no vibration.... its going on 6 days..I think they are hoping I go away. FORD SELLS LEMONS. And their service department knows it. DONT BUY FROM FIVE STAR FORD. scottsdale az
I bought a used 2006 Mustang from them and it was like new. I had a good sales experience and the service was great.
Do not use their service dept.: Do not use their service department!! I took my vehicle in for routine 100,000 mile maintenance ($750.00) with zero problems, they returned my car with disconnected hoses, they broke my AC, and they rotated the tires improperly so now they are not aligned. Overall they just did a very poor job! When I brought it back they acted like there wasn't anything wrong because "I" fixed it already and did nothing to reimburse the time it took me to fix their incompetence. I ended up taking it to a real mechanic!!! They do not deserve your money and you do not deserve there shoddy work!!!