| About: | Although it's the largest city founded in the 20th Century, Las Vegas retains the energy of a frontier town where the unexpected is still a daily occurrence. The dining scene is equally as adventurous and Charlie Palmer is one of its trail blazers. Sensing that Vegas was about to undergo a renaissance, Palmer made an early investment, opening Aureole in the Mandalay Bay Resort in 1999. The show stopping menu under the direction of Executive Chef Vincent Pouessel combines the classic cuisine of Aureole with the theatricality of Las Vegas in dishes like Olive Oil Poached Oregon Petrale Sole with Truffled Brussels Sprouts and Ahi Tuna and Veal Shank "surf and turf", while a four-story, temperature controlled glass and steel wine towerthe largest in the worldhouses 10,000 of Palmer's award-winning 50,000 bottle list, made accessible by an elaborate pulley system presided over by "flying wine angels" clad in black spandex Calvin Klein. After all, this is Vegas. |
| Hours: | Dinner nightly |
| Categories: | Restaurants, American Restaurants |
| Parking: | Valet |
| Payment: | MasterCard, Visa, Discover, American Express |
| Specialities: | People Watching, Bright Lights, Formal |
| Brands: | Located at the Mandalay Bay Resort & Casino |
| Amenities: | Banquet/Private Rooms, Bar Dining, Beer, Counter Seating, First Come First Serve, Hotel, Parking, Personal wines welcome (corkage fee applies), Reservations, Smoking, Wheelchair Access, Wine |
| Chef: | Vincent Pouessel |
| Cuisine: | American, Contemporary, French, Seafood, Steak House |
| Ambiance: | Casual, Elegant, Quiet, Romantic |
| Feature: | Bar, Great Wine List, Healthy Options, Late Night, Private Rooms, View |
| Reservations Policy: | Suggested |
| Smoking: | Bar Only |
| Dress Code: | Business Casual |
| Price: | $5.00 |
| Guest List: | Get on the guestlist or purchase tickets |
| Other Contact Info: | Fax: (702) 631-9440 Toll Free: (877) 632-1766 Email: info@charliepalmer.com |
Aureole was a mistake in itself. Most horrific experience at a fine dining restaurant. Besides the prices be outrageous...The spinach dip was very sour, so I asked if I could order something else, they agreed that it was indeed sour. I ordered the sirloin sliders and when they came out the bread was burnt to a crisp, black in some areas. The meat in the middle was RAW and bloody. I brought it to someone's attention and they sat back and talked about it in a different language in front of us. At this point I was done.I asked for our ticket. They asked if I wanted something else, NO. I just wanted to go. Everyone was looking over at us and talking but I couldn't understand what they were saying, I felt very uncomfortable. After 10 minutes of waiting for the bill the waiter came over and presented a dessert menu! What part of we want our check did you not understand? Then the manager came over and tried to smooth things over, he was very nice. We paid the bill, after they comped my meal and left. As we were leaving the manager stopped us and offered us little desserts and champagne. It was okay, champagne makes me sick, but I drank some of it. I think at this point we had such a BAD taste in our mouths that nothing was going to remedy the situation. We ate a couple of the tiny desserts and left. Will NEVER go back.
Service was terrible, food mediocre, meal took forever, and bill was huge. The fixed price menu and automatic gratuity (large group) meant they could neglect us and we'd still have to give them a good tip.
May not matter to everyone, but there were no vegetarian or chicken entrees on the menu (they did make a chicken dish on request though) and the worst part--they served us bread with bacon and did not tell us! Half of us do not eat pork for ethical and religious reasons, but we did that night, much to our horror!
There are so many better restaurants in Vegas. Don't waste your time or money at Aureole.
Aureole is probably more famous for the dazzling wine tower than its food-- as someone who has sampled their menu, I would agree. Certainly the food was delicious, but of the dishes I ordered on the menu, I had expected something special from a special restaurant with a special centerpiece. Instead, the chilled seafood sampler was lackluster, even down to the dipping sauces. The only part of that dish that actually tingled my senses was when I gulped down the raw oysters and lemon sorbet. The metallic taste of the oysters and the refreshing burst of lemony flavor was drool-inducing. Unfortunately, this was not an ingenious presentation of oysters and I had to disentangle my tongue from bits of oyster shells.
My entrée was delicious, but unmemorable. I remember it was some sort of fish⦠I visited the restaurant in the middle of December and I am reviewing this restaurant on December 26.
Since I sat in the lounge, where guests were able to order food a la carte, the atmosphere was intimate and the service was fantastic. The servers were courteous and paid attention to detail. Also, they were very knowledgeable about the foodâfrom explaining how some of the seafood dishes were prepared to the uniqueness of certain baked breads (if you ever visit the place, order the bacon bread, it makes me foam at the mouth imagining how scrumptious it is). I would recommend this restaurant if you are interested in a unique restaurant (its very photo friendly) or enjoying a time to relax and unwind. As for food aficionados, this place is not the best for fine seafood dining.
(I would recommend Mastroâs Ocean Club in Newport Beach, CA for some seriously delicious seafood eats!)