Inta Gems provided me with excellent customer service, amazing detailed craftsmanship (my ring was custom made), and an overall exceptional experience. I was immediately impressed with Inta Gems for several reasons: they had a very good selection of stones and settings in stock for my fiance and I to look at, the staff was extremely professional and helpful, and Peter, especially, was extremely receptive to our needs and specifications when we showed him what kind of ring we wanted to have custom made. He immediately provided us a very reasonable quote and gave us a timeframe in which to expect each part of the ringmaking process to be complete. From start to finish, Peter really impressed us! He emailed us with updates consistently, provided feedback and answered all of our questions via email and telephone almost immediately, and was able to deliver a beautiful handcrafted engagement ring in record time. My fiancé and I were in love with the ring. Everyone who has seen the ring tells us how beautiful it is and how unique the antique etching is with the pave setting. We had a wonderful experience, Peter was amazing to work with and knew what we were looking for in the finished product really without us even having to tell him, he is excellent at the design process, everything was to scale and the ring is perfect! We would recommend working with Inta Gems to anyone because we had such an amazing experience and we have no doubt that we will continue to be impressed with Inta Gems and will be glad to work with them in years to come for all of our future special occasions!