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| Categories: | Used Car Dealers, New Car Dealers |
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I have never in my life had such a horrible experience with any vendor anywhere. Salesman "Gene" agreed to a price over the phone and the minute we got there it became clear that he was starting from scratch and had no intention of honoring the price he had repeatedly agreed to. We had specified the color we wanted (tidewater blue) and when we got there and tried to confirm that it was on the lot (which is what we had been told), he kept saying it was "available". Then he immediately pointed out a red version of the model we wanted and said "Boy I really like that red one!" He even had us test drive a black version for no reason whatsoever. When we insisted on on seeing tidewater blue, he asked if we wanted the royal blue. Classic bait and switch. They never did produce the car they said they had. These people are slimy, oily, stereotypical cars salesmen. And if you are foolish enough to go, make sure that they return your driver license! Two days after I saw these creeps I looked in my wallet and noticed it was gone. I immediately realized what had happened. When I called them and told them to overnight it to me I talked to some slimeball named "Jim" who told be to stop screaming. (I was not.) Then he went away, came back and told me they were looking for it. I had to point out to him that in a phone call I made to them two minutes prior, the receptionist said she had it. (So they had it and made no effort to call me and tell me.) He was rude, condescending, disgusting and uncooperative. He finally agreed to overnight it but I didn't trust them to follow through. The next day I had to drive 35 miles back to the dealership to retrieve it. STAY AWAY!!!
I had a good experience at Airport honda. People were friendly, easy to talk to and not pressure sell. they answered every question I asked and didn't feel like they were trying to swindle me, like so many other places.
My 2003 Honda Civic hybrid was doing a weird hesitation/judder when I accelerated. I also needed new tires. I took it to these guys, as they were closest to my house. I got an appointment for the next day (which I couldn't believe). They fixed the judder, did scheduled maintenance and put on new tires -- all for what I consider a reasonable price. I'm not sure what happened to all these other reviewers, but I'd definitely recommend them and will be going back myself.