Julia Z.12/29/23Very helpful staff, as a person who just came for waterproof shoes and doesn't do much else outdoorsy stuff. They're very patient and willing to help/walk through discuss needs. Came with someone... More
Meg T.11/25/23There is always something about the customer service at REI that just ruffles my feathers and makes me feel uncomfortable. I should like REI, especially now that I hike more and I really enjoy... More
Ememabasi I.11/16/23I just became a member today, so my review below is through those eyes. Service The service was touch and go. I spent a solid 15 minutes looking for snow pants and no one came to help me until I... More
Julienne P.11/14/23Clean, organized, easy to find things, good selection considering it is a very small store. When you need help, it is not too hard to find someone. The staff is happy to help and very... More
Dazree E.10/25/23I really like REI overall and the service is good if you can get someone to help you which is usually during less busy times. Unfortunately I didn't have great experiences during sales events... More