Performance Nissan

User Rating: 1 out of 5 stars

What an awful experience at this agency. Went to buy a new car from this agency, where we had bought two new Maximas previously a few years back.. Upon arrival, most of the salesmen were sitting outside talking with each other and acting as though they were far too busy waiting for their food that a forth saleman was cooking. Rap music was blaring so loud that the one saleman that inquired could not understand the type of car I was wishing to purchase. The inside salesman also appeared too busy to sell a car as he was splitting his time between three sets of customers.
I had to think that, if they are too busy to sell a new car, how busy will this agency be when it comes time to service the new car. Well, back to Lexus for business. I know they are interested in customer satisfaction.

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User Rating: 5 out of 5 stars

I purchased a Nissan Altima Hybrid from Ken Van Hull of Performance Nissan. He faxed me over an agreed upon price as we discussed and did not pull any last minute shenanigans. Even more surprising I was not sold any unnecessary extras such as extended warranties and was able to answer all my questions patiently and competently.

Overall a great experience and highly recommended. When shopping for quotes, Ken of performance nissan and Raj of Metro Nissan gave the most detailed quotes. Protect yourself when buying a car by making sure they tie the quote to a specific car and that they list the options in the car. Otherwise you may find that the car you thought you bargained for is completely different from the car you get.

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User Rating: 1 out of 5 stars

These people suck. Their service suck and the sales is very misleading. I took my trade in lease to them and they promised to pay the rest off if I take their 05 altima with a down payment. I signed the papers, payed the down payment and drove off wither 05 altima.
A week later I asked them about the taggs. They never did it. I had to track down DMV for my taggs and had to repay it again.
The following week, I take it in for service, which I had to pay extra for, which they dont tell you up front, and the guy keeps the car for an hour and did nothing. He said it himself.
After I had to go back to their dealership and pick up the car I was traiding in from their lot and drive it to the old dealership myself. Which I was told they were suppose to do that.
A few weeks later, got a call from my car old car dealer they didnt recieve the payoff for the old car. The people sent it to the wrong place. I had to called them, find it and gave them the right addres. They resent the payment but for less than the payoff. My old dealer is now calling me asking me when I will pay off 4,000 dollars. While I am making payments on their Altima. If you want big troubles, go here. If not, RUN! These people suck. Crooks! Theives!!! RUN RUN RUN...

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