2 hours and 45 minutes for an oil change. Keep in mind they were so dead slow the manager was at the cashier's counter! He was completely incompetent and took almost 30 minutes writing up the order. I have never seen such a group of clowns in one place at one time. Don't waste your time or money!!

I Call Today and ask if they can test a coil and they told me, Yes we can do it for you, I drove 20min to get there, and I ask to a female who Ask me. "can I help you" I told her why I was there for, She said no we don't do that, then she said go to services? after been waiting for 15min I see a guy coming for outside who I believe works at that station, and No we don't do that I told him but I call, he said you might call the wrong number and I ask him, Is another pep boys here, No answer, well I was about to buy the coils regaless if they test it or not, but with that attitude you guy loss $200.00 on sales countig other stuff I need. Poor costumer service and really bad experience there. Don't go tu buy there they don't know anything about "costumers always right"