User Rating: 1 out of 5 stars (2 ratings)
El Pollo Loco
- (626) 330-3482
- Menu
1225 S Hacienda Blvd, Hacienda Heights, CA
91745
Get directions
Cross Streets: Between Shadybend Dr and CA-60
34.008718
-117.96395
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| Categories: | Mexican Restaurants, Carry Out & Take Out, Restaurants, Latin American, Tex-Mex Restaurants |
| Price: | $12.99 |
Recent Reviews
1-2 of 2 Write a review
User Rating: 1 out of 5 starsI was very upset with the service here at this pollo loco...I was looking for the nearest pollo loco coming from whittier and when I ordered from here the cashier over charged me by 13.00 dollars and he told me that he could not reverse the transaction so he offered me extra chicken, then I asked him for extra salad dressing for my salad and he told me it was fifty cents extra, after he over charged me and I paid with my ATM I didnt have 50 cents,but that wasnt the worst part yet... I got on the 60 freeway headed for home and when I got home he did not put any of the tortillas that the meal came with in the bag....I was soooo pissed off... Manager Eddie did get a phone call that evening...I WILL NEVER GO THERE AGAIN NEXT TIME GIVE YOU BUISNESS TO KFC OR POPEYS RIGHT NEXT TO THIS EL POLLO LOCO!!!!!!!!!!!!!!!
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User Rating: 1 out of 5 stars
NOT YOUR TYPICAL POLLO LOCO, I ORDERED A FAMILY COMBO TO GO AND ASKED TO HAVE A CONTAINER TO TAKE SOME SALSA AND GUACAMOLE, THE STAFF WOULD NOT GIVE ME A CONTAINER BIG ENOUGH TO CARRY MY SALSA SO i HAD TO USED THOSE SMALL ONE, I END UP FILLING UP ABOUT 20 OF THOSE LITTLE CONTAINERS. STAFF VERY UNFRIENDLY EVERYTIME YOU ASK THEM FOR SOMETHING IT SEEMS LIKE THEY WERE BOTHER... I WOULD NEVER GO TO THIS POLLO LOCO AGAIN.
Reviews 1-2 of 2
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Comments (1)
Under New Managment! The new managment has remodeled the whole resturant and has gotten the friendliest staff available. Service and food is unspeakable. I constantly go to this establishment, because I trust the employees to serve me a nice, warm, juicy meal with a friendly smile.