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| Categories: | Mexican Restaurants, Carry Out & Take Out, Restaurants, Latin American, Tex-Mex Restaurants |
| Price: | $12.99 |
I was very upset with the service here at this pollo loco...I was looking for the nearest pollo loco coming from whittier and when I ordered from here the cashier over charged me by 13.00 dollars and he told me that he could not reverse the transaction so he offered me extra chicken, then I asked him for extra salad dressing for my salad and he told me it was fifty cents extra, after he over charged me and I paid with my ATM I didnt have 50 cents,but that wasnt the worst part yet... I got on the 60 freeway headed for home and when I got home he did not put any of the tortillas that the meal came with in the bag....I was soooo pissed off... Manager Eddie did get a phone call that evening...I WILL NEVER GO THERE AGAIN NEXT TIME GIVE YOU BUISNESS TO KFC OR POPEYS RIGHT NEXT TO THIS EL POLLO LOCO!!!!!!!!!!!!!!!
NOT YOUR TYPICAL POLLO LOCO, I ORDERED A FAMILY COMBO TO GO AND ASKED TO HAVE A CONTAINER TO TAKE SOME SALSA AND GUACAMOLE, THE STAFF WOULD NOT GIVE ME A CONTAINER BIG ENOUGH TO CARRY MY SALSA SO i HAD TO USED THOSE SMALL ONE, I END UP FILLING UP ABOUT 20 OF THOSE LITTLE CONTAINERS. STAFF VERY UNFRIENDLY EVERYTIME YOU ASK THEM FOR SOMETHING IT SEEMS LIKE THEY WERE BOTHER... I WOULD NEVER GO TO THIS POLLO LOCO AGAIN.
Comments (1)
Under New Managment! The new managment has remodeled the whole resturant and has gotten the friendliest staff available. Service and food is unspeakable. I constantly go to this establishment, because I trust the employees to serve me a nice, warm, juicy meal with a friendly smile.