Based on my experience, I would go elsewhere - anywhere - other than Citrus Ford to buy a vehicle. The short story - salesman Tyson Roberts and sales manager Jose Rodriguez blatantly lied to me. We had agreed on a deal, and when they wrote-up the final deal, they changed the numbers and added nearly $2500 dollars to the sticker price of the truck. When I called them out on it, they made up a lie (that made absolutely zero sense) in an attempt to cover themselves. When I again pointed out the inconsistencies of their story, amazingly they tried it one more time, concocting yet another lie that made even less sense than the previous. I cannot stress enough how underhanded, smarmy and dishonest these two conducted themselves. I expect to be treated fairly and with respect- just as I did for them. Lie to my face three times? Obviously I will be taking my money, and dignity, elsewhere. Complaints are in the works with the BBB, Ford (if they care) and any other groups I can find who are interested in consumers rights. Silence will only allow Citrus Fords abhorrent behavior to continue. Just like you, I would like to believe there are consequences for treating people poorly. Do NOT give Citrus Ford your business-be it sales, service, anything. We have choices, and in this case, we should choose to not patronize Citrus Ford. There are 7 other Ford dealers within 15 miles of their location. If we all share information, we may be able to find a dealer who values their customers, the customer service they provide, and doesnt make a preferred business practice out of screwing over the people who support their livelihoods.

I bought a new F-150 and had the transmission break down 4 times before 100k miles was on the odometer. Ford fixed it twice while it was under warranty. However, they never found or even looked for the reason why it kept burning up. It was a simple fix for Advanced Transmissions in Ontario where I took it the 4th time it burned up. The owner Rich told me that the transmission fluid was not getting to the foward overdrive gear. It made sense because that was the gear that always burned up. Well when the transmission is torn down you might as well fix all the gears and that is what I had to do. Each time I fixed it it cost me 2000. With the exception of the two times it was under warranty. I dont have much faith in the mechanics at Citrus. If Advanced Transmissions could find the problem why couldn't Ford? Seems to me they should know the vehicle better than anyone. Well I can sure say that without a doubt I BOUGHT MY LEMON AT CITRUS MOTORS.