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| Categories: | New Car Dealers, Auto Repairs |
| Specialities: | Nissan Factory-Trained Technicians, Authorized Car & Truck Dealers |
| Brands: | Nissan |
| Related Web Sites: | National Homepage |
| Other Contact Info: | Fax: (760) 746-4246 Toll Free: (866) 906-8007 |
Just got a New Nissan Maxima and the Service was excellent! That you so much Mossy Escondido and I look forward to service my car there in the future..
body shop is terrible. unorganized, un-professional no customer service skils or sense of urgency when it come to getting charges and vehicle pulled out of shop.
they could of fixed my car but they didnt want to adjust there rates with geico so the car was totalled. once a shop said they could repair my sentra they decided to adjust the rates which was to late because the new shop had gone out of there way to adjust rates and gaurantee the repair amount and repair. they charged me a 200.00 admin fee which i checked with 5 bodyshops on that fee and all other bodyshops said the fee would be 25.00 to 50.00 not 200.00 dollars. thay also delapyed on giving my vehicle to the other shop so charged me addl storage days. with todays economy you'd think and establishment like mossy nissan would be 5 star not minor leagues.
Good morning just to inform you that I buy a new quest on may 8 on nissan of escondido and the car is missing a seat handle , I call right away to them so they can fix it and is ben 6 weeks and nobody is taking the time to call and say the status of these I though you guys were professional regarding customer service but what I see your whole team screw .so I made total of 6 phone calls to mark and I leave amessage to the general manager and I'm here waitting untill you guys decide to fix my car !!!!!!!
IF YOU GOT THE TIME AND WANT TO TRY TO REACH ME YOU GOT MY CELL PHONE AND HOME NUMBERS.
Thank you for you time.