The Limited

Categories: Clothing Retailers

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1. 
   User Rating: 5 out of 5 stars

   a Yahoo! Local User

   10/23/2004

   Great Service!: I live in WI, but was visiting San Diego when I stopped in the Limited at Horton Plaza. My friend and I had such a great time because the staff was so helpful and patient with helping us to put together outfits. When I returned to WI, I noticed that one of the sweaters that I bought was getting a hole in the sleeve. I called the nearest Limited, which is an hour from where I live, and explained the situation. The Limited in Brookfield, WI was rude and very unhelpful in helping me resolve the matter. They gave me every reason possible not to help me out. By the way, the tags were on the sweater still and it was never worn as I just got it home. Fortunately, I was able to find the phone number to the San Diego store on the internet. The gal who answered the phone was extremely helpful in making sure I got another sweater sent to me. In our current environment, businesses survive based on a great product and great customer service. No wonder some of the Limited stores closed in WI. Thank you San Diego Horton Plaza!

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