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They allowed my alcoholic neighbor call in and shut my water off without calling me or checking my meter. I had send my plumber to look for a leak that the water company wouldn't tell me where it... More

Most disorganized, rude, and inconsiderate people I've ever dealt with! They are not in any way shape or form thoughtful or even a little bit helpful. I can't believe how snippetie and... More

These guys are something else. I was in there 4 days ago to get service turned on at my new house. Had to go back because they never generated a service order. When I moved out of my last... More

Can't help but feel as of JBWD does not care about customer service. Slackers, if you will. No reason to be on hold for over half an hour for a billing inquiry. This is a small town, I highly... More