Myers, Steve - Kern Hesperia Mortuary

User Rating: 1 out of 5 stars

I would NEVER use this place again! I came in from Kansas,They wanted to charge may Dad,$200.00 to just look at Momma,for a min or two! no make up or any thing! when the funeral service took place, even though we paid for music,some thing was wrong with their players, so no music!! We brought in a DVD of pictures of Momma (we paid for that also)the DVD player didn't work! so no pictures!! Momma desivered a nice funeral service! We will have to live with this the rest of our lives.Oh yea, We didn't buy the casket from them, so we were charged more because of that, If you want to stay and watch the casket lowered into the grave,that's $200.00. and they don't even do it! But you have to pay them? Like I said WE WILL NEVER USE THEM AGAIN! It's been 2 months and I have to call them today because they said they would do all the paper work with social sec.( we paid them to do that) and they haven't! Daddy is 84,His health is not good! His funeral services will not be there. even if it cost more some where ealse! I will know, he will have music,the DVD player will work. and I will know he had a beautiful funeral service.I won't take the chance of useing them,because that is the last chance to show your love ones respect.To give them what they wanted! Momma wanted music! How great tho are! That's all she ask for!!

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