Lillian C.11/30/18Just like any other utility company review, seems like it's mostly the disgruntled people that come here to post and complain. Would you call your phone company to tell them how good of a job they... More
OC B.07/24/22There was a water leak in our condo community. We called, and a person from IRWD came out. He couldn't have been more rude. He asked if our water was on or off, we checked, and told him 'Yes,... More
Erica N.06/04/21I called on a Friday at 3:40pm and the office was closed. The customer service rep advised they were closed on Friday's because of Covid but on the billing statement it says billing inquires... More
Stacy C.01/31/22I am hoping to change this review. I am hoping we can actually talk to someone this week. Our water bill went from $130 a month for 8 months to suddenly $780. NOTHING has changed! No guests, no... More
Art D.11/09/18I emailed IRWD to mail a copy of the most recent water quality report. They replied by email the report has been mail today. Report never received. Is it appropriate for a public utility to... More