George H.09/20/18Wanted to thank Ken for his help to fix and explain the problem of why the printer stopped printing. Must say that it is so refreshing to have someone provide help in fixing the problem and fully... More
Jean L.10/07/16Fast forward couple more years. My Brother printer suddenly stopped connecting to my Mac computers. I tried re-installing the driver, resetting the router, etc, but nothing worked. I knew it... More
Tiffany W.06/20/18Ken was super friendly and helpful! We brought in a printer that kept having jam issues, and he was able to diagnose the problem in an instant. He fixed it then and there, and sent us on our way,... More
Jeremy G.04/12/18They were great. Were able to pin point the issue right away, repaired within the time frame and price they originally quoted, answered my many questions, and verified that the printer was working... More
Laurie M.07/10/19My Brother inkjet printer came down with the dreaded error 46, ink absorber pad full. The printer is only 2 years old, and not heavily used. A Laser was on the Brother website for authorized... More