INTERESTING - The Verizon store in Simi Valley is a really good store, I have been in there every month when I walk through the mall and the people who work there have always been real nice to me. (I mention this because there are a bunch of guys talking bad about this place and I am wondering what they are up to, because they are up to something, and I hope they get there bad reward.)
The only review in here that seems incorrect would be your's. It's not a conspiracy against the Simi Valley store. It's that they are honestly EXTREMELY unhelpful, immature, slow.....I could think of some more choice words, but I am choosing to hold back. I have had NOTHING BUT PROBLEMS with these people from day 1 and no one has ever apologized for their actions. When they make a mistake, they blame it on you as if you have some control over their brain function.
Totally disapointed !!!!!!!!!!!! Bought 2 new droids devores, both have been taken back numerous times. Trying to get them to help you with bad phones is a joke. VERY BAD SERVICE. Phones are not even 4 months old, nothing but problems from first night. They are willing to do a trade but it will cost me another 400.00 plus fees.
This is the worst Verizon Store i have ever been to, the customer service is horrible and they're so lazy. They should hire new sales rep or close that store down because it gives Verizon a bad name. never had a complaint with Verizon until now.
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