Hollywood Video

User Rating: 1 out of 5 stars

Never again will I go back to that place: The staff person, (Jennifer) was so rude to me. I ask her if I could trade the movie I had rented the night before because it would not play, she just looked at me, and then went on to watch the person she was waiting on fill out a check, I said "you know people have been rude to me enough to day". she says " can.t you see I am with a custermer" and then stood there and started a coversation with the person and it was obvious she was just trying to take as long as she could before she had to wait on me and my grandkids.. If that was not enough she calls up two more staff to come up front. She looks at the rented vidio and decides it "Just needs to be cleaned and procedes to put the disk in and out of a machine to clean it all the while with her back to me and wispering to another staff person,( Maybe the shift manager, he was much older that her) and he two kept wispering and grining as though I had two heads. This went on for over 10 min. and another custermer who was being waited on by a third staff person noticed and even said something to me about there not waiting on me. I had to just leave with out ever getting the movie or my money back.

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel