Sterling Cleaners

User Rating: 1 out of 5 stars

This cleaner has such a perfect location, but it is not worth dropping your items off to be dry cleaned at Sterling.

Here is why:

They outsource the job, which means that your clothes are being shipped to a different location. That leaves more room for them to to a) charge you more and b) lose your stuff (which happened to me).

When I picked up my items, one shirt was missing. When I asked where is was, i was told that they were waiting for the customer to return it (!). Well, do you know the name of this customer, I asked. No, I was told. They apologized. The manager, Elena, would call me, when they know more. The call never came. I called twice already and asked to called me when they locate it. They never called. It has been almost a week and no peeps yet. The manager is in from 8am to 9:30am only and not available other times (!).

I feel like they don't care about recovering this shirt, neither was I offered a refund of this 80 dollar shirt. This town is full of friendly businesses. Unfortunately, this place is not one of them.

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