Bakersfield Glass & Window Incorporated

User Rating: 1 out of 5 stars

This company is horrid, I would never recommend them and will never use them again. This company tried to scam me once on having us pay for shower guard glass and then not installing the shower guard glass and the door was not sealed properly which caused it to leak each time it was used. They then claimed it was shower guard and refused to change it. We then called shower guard directly and had the confirm this was not their product. Later, they finally decided to come out and replace the glass with the correct product. However, the second product they installed was with a glass which was bowed. The product was bowed to such an extent that the inside handle and the towel bar hit each time you opened the door. The company again refused to look at the product or help us. The woman who works in their office was COMPLETELY nasty with us and was thoroughly repulsive. Finally after well over six months of dealing with this issue, they sent out two men to "fix" the door. After 20 minutes of being here, one of the men decided it was appropriate to use our toilet with his associate waiting outside the door without asking us. Then their great idea to "fix" the bowed glass was simply to reverse the glass so that it bowed outward instead of inward adding a gap between the handle and bar so that they would not hit. This is NOT a solution to the problem. They have sold us a defective product for well over $1000 and refuse to remedy the problem. Beware this company!

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