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I went to this store about a year ago and the owner and his wife were behind the counter. Yes I look like a bum who has no money... but they had no right to ignore me and treat me like I knew nothing... The man was very rude to me even when asked a simple question. So I went across the street and over paid at H.B Sporting goods for three guns in the past year. But just the other day I tried it again... knowing they have good prices I went back and I must say the woman behind the counter was the best help I have had in a long time. Maybe because her husband wasnât there?
Just like everyone else has said, they have great prices but customer service is the worst I have EVER received. I want to buy products from them because they DO have the best prices in Fresno and probably the Central Valley. But I can't and won't because I WILL PAY MORE for a smile and a greeting as I walk through the door.
I have been in their store maybe 5 or 6 times. And each time I go in there, I recieved bad service. I don't even know why I keep going because I end up not buying anything because the service IS so bad. I guess I am just hoping that maybe the next time will be better. Unfortunately that "next time" has not yet arrive. Until then, I will continue to pay more and shop at Herb Bauer, The Range, Mayfield, John McCormick, etc. I KNOW they want my money because as soon as I walk in the door, they acknowledge me even if they can't help me out right away.
decent pricing poor customer service from some of the staffing.
Comments (1)
Well, not too long ago I learned a few things. Its been hard for them (hence the bad customer service) and her husband you're talking about wasn't there, because he passed away. I never knew him or her personally, but may he rest in peace, and god bless. On a side note, I rock a Glock, too!