HappyK_1204/11/21Platinum stay. No upgrade. No welcome gift of coke, water, snack. Room very noisy from outside, hall, and other rooms. Heat/ac turned off. Toilet dirty. Refrigerator broken, warm, missing knob. Carpet... More
Jarko201503/28/21Over the past few months, I've stayed in a number of Holiday Inn Express properties both in the UK and the SF Bay Area. Generally, I'm always very happy with the experience and right now, with the... More
Vegas216705/20/20Horrible Customer Service!!!!! we were charged a full night stay when we decided to book elsewhere. Jose, (Front Desk Agent) was very rude and not helpful, he even advised us that we will NOT be... More
Sam B02/17/20Hotel was good. Nice clean rooms, modern look of everything inside. Bed was nice and soft. I booked it because I wanted a free parking that is almost impossible to find in San Fran. The reason I gave... More
msaioli01/27/20We stayed here while a close relative was having a procedure at Stanford. The reservation was last minute based on our previous experiences at Holiday Inn Express, and the familiarity of the property... More