Magnolia Gastropub & Brewery

User Rating: 1 out of 5 stars

I recently visited Magnolia for the first time since the remodel.

As a huge fan of the original I'm massively disappointed by what it's
become. The fabulous mural is replaced by what looks like a moldy
wall. My favorite bar area by the window is gone. Presumably, cut
away so that the big communal table could be installed. But the table
seems like a fire hazard as it's now impossible to get to the bar
without leaning into people. No more than one person at a time
can pass through that space.

The result is worse than I imagined it would be when I first
heard that the mural was going to be painted over.

You took a historic building that fit lovingly into it's surrounding
community and tried to create a "hip" place that would fit better
in SOMA. But the results are disastrous.

The Magnolia that I loved and cherished is gone and in it's
place is a monster. I'll always have fond memories of the old,
the new will no longer get my business.

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User Rating: 1 out of 5 stars

When they came for order. I only ordered cheese because of the way they phrased the question. Normally, I go cheeseless with my burger.

And same with the salad.They asked "Would you like fries or salad?" implies that it is an either/or situation. Had I known that there was an additional charge, I would have either stuck with the fries, or ordered a side other than a lettuce and o&v salad.

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User Rating: 1 out of 5 stars

We had a poor experience. This is what I wrote in a craigslist ad:


Maybe this should be in the rant/rave section, but I wanted to explain my shitty tip.

Basically, you sucked as a waiter. We came in Tuesday night around 9pm. We were a party of two guys and sat by the window. As it happened, we both ordered burgers. You wore a plain oversized white t shirt that was untucked.

Firstly, what was up with that super sized shot or "taster" beer size? Obviously, ya'll just remodeled and probably have some different policies. Or maybe it is an old policy, I don't know. But, it is quite expected for customers to not know of the serving size of this beer. A simple warning about the puny size would have easy and nice.

Then when you informed me that it was pint night and for one dollar more I could get a beer 3-4 times bigger, I was mildly stunned. Isn't it obvious to tell the guest this from the start?

When it came to taking our order you asked "What kind of cheese would you like"? This implies that it comes with the burger. "Would you like cheese?" has a mild implication that there is an additional fee. I only ordered cheese because of the way you phrased the question. Normally, I go cheeseless with my burger.

And same with the salad. "Would you like fries or salad?" implies that it is an either/or situation. Had I known that there was an additional charge, I would have either stuck with the fries, or ordered a side other than a lettuce and o&v salad.

Your service was slow too. I was trying to nurse my shot glass taster beer until I got the regular sized beer. However, you didn't bring it until I was finished with the puny beer. I was practically done with my burger by then. Maybe there was a miscommunication here, but when I ordered the second beer, I was ready for the second beer. I didn't ask for you to bring it later.

So your poor verbiage, lack of providing information, and improper expediency is why you suck.

Hopefully you will improve, get fired or quit (it doesn't matter).

The burger was cooked to specification I'll admit. Props to the kitchen.

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